Shipping Policy
Orders are processed within 2–3 business days after payment confirmation.
We currently ship to the countries listed during checkout. Delivery times may vary depending on location, customs processing, carrier performance, weather, and other factors outside our control.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.
Refund Policy
If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 14 days of delivery.
To request assistance, please provide:
- Your order number
- A description of the issue
- Supporting photographs if applicable
Approved refund or replacement requests will be processed promptly.
Non-Refundable Circumstances
Refunds are generally not provided for:
- Buyer's remorse
- Incorrect addresses supplied by the customer
- Delivery delays caused by shipping carriers
- Minor variations in product appearance that do not affect functionality or content
We reserve the right to review all refund requests on a case-by-case basis.
Contact Information
If you have any questions or require support regarding our Shipping & Refund Policy, please get in touch with us directly via our contact page.